:root {
    --bg: #161616;
    --surface: #202020;
    --surface-2: #2b2b2b;
    --surface-3: #3a3a3a;

    --text: #f5f5f5;
    --muted: #b0b0b0;

    --accent: #d97706;
    --accent-hover: #f59e0b;

    --border: #3a3a3a;

    --radius: 0.5rem;

    --container-width: 1200px;
    --small-container-width: 800px;
    --large-container-width: 1400px;

    --space-xs: 0.5rem;
    --space-sm: 1rem;
    --space-md: 1.5rem;
    --space-lg: 3rem;
    --space-xl: 5rem;
    --space-2xl: 8rem;

    --error: #dc2626;

    --status-received: #64748b;
    --status-reviewing: #d97706;
    --status-in-progress: #2563eb;
    --status-completed: #16a34a;
}

body.admin {
    --accent: #2563eb;
    --accent-hover: #3b82f6;
}

*, *::before, *::after {
	box-sizing: border-box;
}

:focus-visible {
	outline: 2px solid var(--accent);
	outline-offset: 2px;
}

html {
	color-scheme: dark;
}

body {
	margin: 0;

	background-color: var(--bg);
	color: var(--text);

	font-family: Inter, system-ui, sans-serif;

	font-size: 1rem;
	line-height: 1.6;
}

a {
	color: inherit;
	text-decoration: none;
}

button, input, textarea, select {
	font: inherit;
}

h1, h2, h3, h4, p {
	margin-top: 0;
}

ul {
	margin: 0; padding: 0; list-style: none;
}

.container {
	width: min(100% - 2rem, var(--container-width));
	margin-inline: auto;
}

.container-sm {
	width: min(100% - 2rem, var(--small-container-width));
	margin-inline: auto;
}

.container-lg {
	width: min(100% - 2rem, var(--large-container-width));
	margin-inline: auto;
}

.steps, .card-grid, .feature-grid {
	display: grid;
	gap: 2rem;
	grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.steps {
	list-style: none;
	padding: 0;
	counter-reset: step-counter;
}

.step {
	padding: var(--space-lg);
	background-color: var(--surface);
	border: 1px solid var(--border);
	border-radius: var(--radius);
	counter-increment: step-counter;
	position: relative;
}

.step::before {
	content: counter(step-counter);

	display: inline-grid;
	place-items: center;

	width: 2rem;
	height: 2rem;

	margin-bottom: var(--space-md);

	border-radius: 50%;

	background-color: var(--accent);
	color: var(--text);

	font-size: 1.25rem;
	font-weight: bold;
}

.section {
	padding-block: var(--space-2xl);
}

.section-alt {
	background-color: var(--surface);
}

.section-header {
	max-width: 65ch;
	margin-bottom: var(--space-xl);
}

.section-header h2 {
	font-size: clamp(2rem, 4vw, 3rem);
	line-height: 1.1;
	margin-bottom: var(--space-sm);
}

.section-header p {
	color: var(--muted);
}

.site-header {
	border-bottom: 1px solid var(--border);
	background-color: var(--surface);
}

.site-header .container {
	display: flex;
	align-items: center;
	justify-content: space-between;
	flex-wrap: wrap;

	gap: var(--space-sm);

	min-height: 4.5rem;
	padding-block: var(--space-sm);
}

.logo {
	font-size: 1.125rem;
	font-weight: bold;
	letter-spacing: 0.02em;
}

nav ul {
	display: flex;
	flex-wrap: wrap;
	gap: var(--space-md);
}

nav a {
	color: var(--muted);
	transition: color 0.2s ease;
}

nav a:hover, nav a:focus-visible, nav a.active {
	color: var(--text);
}

.hero {
	padding-block: 7rem;
	background: linear-gradient(to bottom, rgba(0,0,0,0.2),rgba(0,0,0,0.4)), var(--bg);
}

.hero .container {
	max-width: 800px;
}

.eyebrow {
	margin-bottom: var(--space-sm);

	color: var(--accent);

	font-size: 0.875rem;
	font-weight: bold;
	text-transform: uppercase;
	letter-spacing: 0.08em;
}

.hero h1 {
	font-size: clamp(2.25rem, 4vw, 3.5rem);
	line-height: 0.95;
	letter-spacing: -0.03em;

	margin-bottom: var(--space-md);
}

.hero-text {
	max-width: 60ch;
	color: var(--muted);
	font-size: 1.125rem;
	margin-bottom: var(--space-lg);
}

.hero-actions {
	display: flex;
	flex-wrap: wrap;
	gap: var(--space-sm);
}

.button {
	display: inline-flex;
	align-items: center;
	justify-content: center;

	min-height: 3rem;

	padding-inline: 1.25rem;

	border-radius: var(--radius);

	color: var(--text);
	background-color: var(--accent);

	font-weight: bold;

	transition: background 0.2s ease, transform 0.2s ease;
}

.button:hover, .button:focus-visible {
	background-color: var(--accent-hover);
	transform: translateY(-1px);
}

.button-secondary {
	background-color: var(--surface-2);
}

.button-secondary:hover, .button-secondary:focus-visible {
	background-color: var(--surface-3);
}

.site-footer {
	padding-block: var(--space-lg);
	border-top: 1px solid var(--border);
	background-color: var(--surface);
	color: var(--muted);
	font-size: 0.9375rem;
}

.cta-section {
	width: min(100% - 2rem, var(--small-container-width));
	margin-inline: auto;

	margin-bottom: var(--space-2xl);
	padding: var(--space-xl);

	text-align: center;

	background-color: var(--surface);

	border: 1px solid var(--border);
	border-radius: var(--radius);
}

.cta-section h2 {
	font-size: clamp(2rem, 5vw, 3rem);
	line-height: 1.1;

	margin-bottom: var(--space-sm);
}

.cta-section p {
	color: var(--muted);

	margin-bottom: var(--space-lg);
}

.content-section {
	padding-block: var(--space-2xl);
}

.content-section h1 {
	font-size: clamp(2rem, 4vw, 3rem);
	line-height: 1;

	margin-bottom: var(--space-lg);
}

.content-section h2 {
	font-size: clamp(1.5rem, 4vw, 2rem);

	margin-top: var(--space-md);
	margin-bottom: var(--space-sm);
}

.content-section p:not(.error, .status-value, .status-box>p, .history-list *) {
	color: var(--muted);

	margin-bottom: var(--space-md);
}

.content-section ul {
	color: var(--muted);

	padding-left: 1.5rem;

	list-style: disc;
}

.content-section li + li {
	margin-top: 0.5rem;
}

.content-section .container-lg {
	display: grid;
	gap: var(--space-lg);
}

.content-section .container-lg h1 {
	margin-bottom: 0;
}

form {
	display: grid;
	gap: 2rem;
}

fieldset {
	display: grid;
	gap: 1rem;
	margin: 0;
	padding: 0;
	border: 0;
}

form .field {
	display: grid;
	gap: 0.25rem;
}

form button {
	justify-self: start;

	padding-inline: 1.5rem;
	min-height: 3.25rem;

	font-weight: bold;

	border-radius: var(--radius);
}

form button.logout-button {
	padding: 0;
	border: 0;
	border-radius: 0;
	min-height: 0;
	background: none;

	font: inherit;
	color: var(--muted);
	cursor: pointer;

	transition: color 0.2s ease;
}

form button.logout-button:hover, form button.logout-button:focus-visible {
	color: var(--text);
}

form textarea {
	min-height: 12rem;
	resize: vertical;
}

input, textarea, select {
	padding: 0.75rem;

	background-color: var(--surface);
	color: var(--text);

	border: 1px solid var(--border);
	border-radius: var(--radius);
}

select {
	width: 100%;
	min-height: 3rem;
}

legend {
	font-size: 1.25rem;
	font-weight: bold;

	margin-bottom: var(--space-md);
}

p.help-text {
	margin: 0;
}

.error {
	color: var(--error);
}

.reference-box {
	margin-block: var(--space-lg);
	padding: var(--space-lg);

	text-align: center;

	background-color: var(--surface);
	border: 1px solid var(--border);
	border-radius: var(--radius);
}

.reference-label {
	margin-bottom: var(--space-sm);
	
	color: var(--muted);

	font-size: 0.875rem;
	text-transform: uppercase;
	letter-spacing: 0.08em;
}

.reference-code {
	margin: 0;

	font-size: clamp(1.5rem, 5vw, 2.5rem);
	font-weight: bold;
	letter-spacing: 0.12em;
}

.ticket-meta {
	margin-bottom: var(--space-lg);
}

.ticket-reference {
	font-weight: bold;
	color: var(--text);
}

.ticket-created {
	color: var(--muted);
}

.status-box {
	display: grid;
	gap: 1rem;

	margin-bottom: var(--space-md);
	padding: var(--space-lg);

	background-color: var(--surface);

	border: 1px solid var(--border);
	border-radius: var(--radius);
}

.status-box .status-label {
	color: var(--muted);
	font-size: 0.875rem;
	text-transform: uppercase;
	letter-spacing: 0.08em;
	font-weight: normal;
	margin: 0;
}

.status-box .status-value {
	margin: 0;

	font-size: clamp(1.5rem, 4vw, 2rem);
}

.status-box>p {
	margin: 0;
}

.status-box[data-status="received"] {
	border-color: var(--status-received);
}

.status-box[data-status="reviewing"] {
	border-color: var(--status-reviewing);
}

.status-box[data-status="in-progress"] {
	border-color: var(--status-in-progress);
}

.status-box[data-status="completed"] {
	border-color: var(--status-completed);
}

.image-preview-list {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(150px, 1fr));
	gap: 1rem;
	margin-top: 1rem;
}

.image-preview img {
	width: 100%;
	aspect-ratio: 1;
	object-fit: cover;
	border-radius: var(--radius);
}

.image-preview p {
	margin-top: 0.25rem;

	font-size: 0.875rem;
	color: var(--muted);

	word-break: break-word;
}

.not-shown {
	position: absolute;
	left: -10001px;
}

.card {
	padding: var(--space-lg);

	background-color: var(--surface);

	border: 1px solid var(--border);
	border-radius: var(--radius);
}

.card .card-header {
	display: flex;
	justify-content: space-between;
	align-items: center;

	margin-bottom: 1.5rem;
}

.dashboard-stats {
	display: grid;
	gap: 1rem;

	grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.stat-card h2 {
	margin-bottom: .5rem;
	color: var(--muted);
	font-size: 1rem;
}

.stat-number {
	margin: 0;

	font-size: 3rem;
	font-weight: bold;
	line-height: 1;
}

.stat-card[data-status="received"] {
	border-left: .35rem solid var(--status-received);
}

.stat-card[data-status="reviewing"] {
	border-left: .35rem solid var(--status-reviewing);
}

.stat-card[data-status="in-progress"] {
	border-left: .35rem solid var(--status-in-progress);
}

.stat-card[data-status="completed"] {
	border-left: .35rem solid var(--status-completed);
}

ul.ticket-list {
	display: grid;
	gap: 1rem;

	margin: 0;
	padding: 0;

	list-style: none;
}

.ticket-list .ticket-row {
	display: block;

	padding: 1.25rem;

	background-color: var(--surface);
	border: 1px solid var(--border);
	border-radius: var(--radius);

	transition: border-color .15s ease, transform .15s ease, background-color .15s ease;
}

.ticket-list .ticket-row:hover, .ticket-list .ticket-row:focus-visible {
	background-color: var(--surface-2);
	border-color: var(--accent);

	transform: translateY(-1px);
}

.ticket-list .ticket-row-header {
	display: flex;
	justify-content: space-between;
	align-items: center;

	gap: 1rem;

	margin-bottom: .5rem;
}

.ticket-list .ticket-reference {
	font-weight: bold;
	letter-spacing: .05em;
}

.ticket-list .ticket-row p {
	margin-bottom: 1rem;

	color: var(--text);
}

.ticket-list .ticket-row-footer {
	display: flex;
	justify-content: space-between;
	align-items: center;

	gap: 1rem;

	color: var(--muted);
	font-size: .9rem;
}

.ticket-status {
	padding: .2rem .7rem;

	border-radius: 50%;

	font-size: .8rem;
	font-weight: bold;
}

.ticket-status[data-status="received"] {
	color: #94a3b8;
	background: rgba(100,116,139,.18);
}

.ticket-status[data-status="reviewing"] {
	color: #f59e0b;
	background: rgba(217,119,6,.18);
}

.ticket-status[data-status="in-progress"] {
	color: #60a5fa;
	background: rgba(37,99,235,.18);
}

.ticket-status[data-status="completed"] {
	color: #4ade80;
	background: rgba(22,163,74,.18);
}

@media (max-width: 600px) {
	.ticket-list .ticket-row-header, .ticket-list .ticket-row-footer {
		flex-direction: column;
		align-items: flex-start;
	}
}

.filter-grid {
	display: grid;
	gap: var(--space-md);
}

@media (min-width: 800px) {
	.filter-grid {
		grid-template-columns: 1fr 2fr auto;
		align-items: end;
	}
}

.filter-actions {
	display: flex;
	gap: var(--space-sm);
	flex-wrap: wrap;
}

.ticket-count {
	color: var(--muted);
}

.pagination {
	display: flex;
	justify-content: center;
	align-items: center;
	gap: 0.5rem;
}

.ticket-details {
	display: grid;
	grid-template-columns: max-content 1fr;
	gap: .75rem 2rem;
}

.page-header a {
	display: inline-block;
	margin-bottom: var(--space-sm);
	color: var(--muted);
	transition: color 0.2s ease;
}

.page-header a:hover {
	color: var(--text);
}

.page-header h1 {
	margin-bottom: 0.25rem;
}

.page-header p {
	color: var(--muted);
}

.ticket-images {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
	gap: var(--space-md);
}

.ticket-images img {
	display: block;

	width: 100%;
	aspect-ratio: 1;

	object-fit: cover;

	border-radius: var(--radius);
}

.ticket-description, .ticket-message {
	white-space: pre-wrap;
	overflow-wrap: break-word;
}

.flash {
	margin-top: var(--space-lg);

	padding: var(--space-md);

	background-color: var(--surface);
	border: 1px solid var(--border);
	border-left: 4px solid var(--accent);
	border-radius: var(--radius);
}

figcaption {
	margin-top: .5rem;
	color: var(--muted);
	font-size: .875rem;
	text-align: center;
	overflow-wrap: break-word;
}

.history-list {
	margin: 0;
	padding: 0;
	list-style: none;
}

.history-list .history-item {
	display: grid;
	grid-template-columns: 11rem 1fr;
	gap: var(--space-md);

	padding-block: var(--space-md);

	border-top: 1px solid var(--border);
	margin: 0;
}

@media (max-width: 500px) {
	.history-item {
		grid-template-columns: auto;
	}
}

.history-item:first-child {
	border-top: 0;
}

.history-time {
	color: var(--muted);
	font-size: 0.9rem;
}

.history-list .history-item .history-message {
	margin: 0;
}